FAQ

❓ Frequently Asked Questions – OpenBox Bargains

🔹 What is OpenBox Bargains?

We’re a local discount store offering new, open-box, overstock, and liquidated products at 30–90% off retail prices. Every visit brings new deals!

🔹 Are your products brand new?

Yes — some items are brand new, while others are open-box or overstock.

  • Brand new items are typically shelf pulls or unused stock.

  • Open-box items may have been returned, inspected, and repackaged.
    All products are tested (if applicable) and priced based on condition.

🔹 Do you offer refunds?

We do not offer refunds. However, you may return defective items within 7 days for store credit or exchange.
Read our full Return Policy →

🔹 How often do you get new inventory?

Weekly! We receive new truckloads regularly — so check back often for fresh deals.

🔹 Where are you located?

📍 2520 S Alpine Rd, Rockford, IL
🕘 Open Daily: Mon-Sat 10AM – 6PM Sun 12PM-5PM

🔹 Do you offer delivery or shipping?

Yes — we offer both!

  • Shipping is available on select items

  • In-store pickup is always free and fast
    Choose your preferred option at checkout or ask a team member for help.

🔹 How can I contact you?

You can visit us in-store, call us, or email:
📞 +1(708)-830-1991
📧 info@openboxbargains.net